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COMPASS

COMPASS is a Domestic Abuse Helpline to access Community Based Services and Specialist Accommodation in Essex.

Online Chat now available! Please click here to find out more.

COMPASS is the central point of access for victims of Domestic Abuse across Southend, Essex & Thurrock; providing information, advice and guidance and where appropriate assessment and access to specialists services. From 01 April 2025 they will also become a point of contact for people who have engaged in abusive behaviour in their relationships and are seeking support.

They provide information, advice and guidance to the public and professionals who have concerns about family, friends and people they work with who may be victims of Domestic Abuse.

COMPASS is delivered by a partnership of established domestic abuse support agencies; Safe Steps, Changing Pathways and The Next Chapter. The aim is to provide a central point of access for callers to speak with a trained member of their team who will complete an assessment to ensure contact is made with the most appropriate support service. Office hours are from 8am-8pm weekdays and 8am-1pm at weekends.

There is an easy to use online form for both the public and professionals wishing to make a referral.

The central point of access does not replace any support services in Southend, Essex and Thurrock which are delivered by Safe Steps, Changing Pathways, The Next Chapter, Thurrock Safeguarding and Cranstoun.

To find out more, please visit the COMPASS website.